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Privacy Policy

At LAILA Thai Massage & Beauty Randwick, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect:
We collect personal information from you to provide and manage our services effectively. This includes your phone number, email address, general health information, and health fund details.

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2. Use of Information:

We use your personal information to:

Maintain accurate customer records. Provide personalized treatment plans.

Ensure compliance with Health Fund companies.


3. Data Protection:
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our data registers are regularly updated and verified to maintain accuracy and security.

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4. Limited Data Collection:
We only collect the personal information necessary to deliver our services. We do not collect additional data without a clear purpose and necessity.

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5. Your Rights:
You have the right to access, update, or delete your personal information at any time by scan QR Code and log-in to customer portal available at the shop. If you choose not to provide certain information, please be aware that this may affect the services we can offer.

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6. Inspections:
As members of Association of Professional Therapists: Chinese Medicine & Acupuncture Society of Australia and Massage & Myotherapy Australia, we are subject to inspections by Health Fund companies to ensure compliance. Your information may be reviewed as part of these inspections.

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